Q: What is Amazon doing and why?
A: Amazon is voluntarily withdrawing the Amazon Basics 55 lbs Adjustable Dumbbell. The weight plates can fail to engage completely during weight adjustment and dislodge from the dumbbell handle when used, posing an impact hazard.

Q: Have there been any injuries?
A: Amazon received eight reports of weight plates not engaging completely during weight adjustment and dislodging during use.

Q: How can I tell if the product I purchased is affected?
A: This product safety alert involves Amazon Basics 55 lbs Adjustable Dumbbells. They were sold between July 22, 2025 and September 10, 2025.

Q: What is the company doing as a remedy?
A: Impacted consumers may follow the instructions on this page to return the handle for a full refund.

Q: What should I do?
A: Consumers are asked to enter contact information to receive a return kit. Upon receipt of the return kit, customers will return the handle(s) for a full refund to the original form of payment.

Q: Can I continue to use my unit?
A: If you still have this product, stop using the dumbbell(s) immediately, and follow Amazon’s instructions for a full refund.

Q: I received the dumbbell(s) as a gift, or purchased it second hand. Can I still receive a refund?
A: Only the original purchaser of the product is eligible for a refund.

Q: Where can I find my Amazon Order ID?
A: Amazon notified impacted customers directly and provided the Order ID(s) within this communication. You can also find your Order ID by visiting the ‘Your Orders’ page within your Amazon account.

Q: What if I made this purchase for someone else?
A: Please notify the recipient immediately and provide them with this information.